BUSINESS ADMINISTRATOR
LEVEL 3
ABOUT
A Business Administrator Apprentice will gain knowledge and skills such as:
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Facilitating office organisation and communication by performing administrative duties.
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The company's mission and available products/services.
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The company's Health, Safety and Environmental policies.
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Providing office support including customer and employee support.
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Interacting and building relationships with clients and stakeholders on the telephone.
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Answering telephones and directing calls to the proper department.
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Invoicing and ordering.
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Communicating with external suppliers and stakeholders.
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Using spreadsheets to track expenses and company spending.
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Arranging virtual meetings using software such as Microsoft Teams, Zoom and Skype.
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Using Microsoft Office, Word, Outlook, Excel, and PowerPoint.
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Ordering office stationery and other supplies.
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Managing staff appointments.
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ENTRY
REQUIRMENTS
Where a business administrator has not already achieved Level 2 English and Math’s, they must do so before completing End-Point Assessment.
TYPICAL JOB
ROLES
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Business Administrator
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Revenue Business Administrator
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Technical Business Administrator
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Business Operations Administrator
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Business Support Administrator
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IT Business Administrator
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Housing Business Administrator
DURATION
The apprenticeship will take 15 months to complete.
How It Works
1. Initial Scoping Session
We provide an initial scoping session, which includes everything from mapping the Job Role to the correct Level Apprenticeship, agreeing delivery programmes and helping employers understand the apprenticeship funding process.
2. Enrolment
We enrol/induct the learners and explain how a bespoke delivery plan, based on the requirements of the business, will work in practical terms.
3. Delivery
Over the duration of the training we support the learners in the workplace with face to face and remote sessions. We also support the apprentices’ mentor and/or line manager's involvement in overseeing the Apprenticeship training.
4. Assessment
We arrange all relevant end point assessment and prepare the learner on what to expect during end point assessment.
5. Certification
Following the successful completion of the training the learner receives their certification.