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LEVEL 2-5 Apprenticeships Available


In 2019, the financial services sector contributed £132 billion to the UK economy, 6.9% of total economic output. Because front-line roles that deal with customers and require a high level of technical knowledge and skills across a wide range of products – these may happen in a branch, over the phone, through the internet/social media or an operations centre that supports other areas.

The NWEAT Level 2 and Level 3 apprenticeships have been designed for use in banks and building societies to provide the starting platform for a career path in Finance.


  • Business Administrator

  • Bank Customer Service Advisor 

  • Finance Business Administrator

  • Customer Service Assistant

  • Customer Service Advisor

  • Customer Service Representative

  • Call Centre Assistant

  • Online Customer Service Advisor

  • Financial Services Administrator

  • Financial Customer Services

  • Customer Service Supervisor

  • Customer Service Manager

  • Supervisor

  • Team Leader

  • Project Officer

  • Business Coach

  • Career Coach

  • Coaching Practitioner

  • Coaching Professional

  • Leadership Coach

  • Performance Coach

  • Systemic Coach

  • Team Coach

  • Wellbeing Coach

  • Operations Manager

  • Regional Manager

  • Divisional Manager

  • Department Manager


NWEAT'S apprenticeships take between 12 and 36 months depending on the apprenticeship standard, the apprentices existing knowledge and the needs of the business.

12 - 36


entry requirements

Entry requirements for our apprenticeships are determined in conjunction with the employer and based on our Trade Skills Assessment. The apprentice must also be capable of achieving Maths and English prior to taking End-Point Assessment.

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