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Insurance SECTOR

LEVEL 2-5 Apprenticeships Available


The insurance industry stands on the precipice of profound change, and this disruption is not just digital. Demanding customers, new competitors and a changing set of challenges are transforming the insurance industry. Growth will come from new customer service-based models, innovative products and a greater focus on prevention.

NWEAT Apprenticeships can help train the next generation of new and existing staff required to deliver these customer service-based models.


  • Business Administrator

  • Customer Service Assistant

  • Customer Service Advisor

  • Customer Service Representative

  • Call Centre Assistant

  • Online Customer Service Advisor

  • Supervisor

  • Team Leader

  • Project Officer

  • Business Coach

  • Career Coach

  • Coaching Practitioner

  • Coaching Professional

  • Leadership Coach

  • Performance Coach

  • Systemic Coach

  • Team Coach

  • Wellbeing Coach

  • Operations Manager

  • Regional Manager

  • Divisional Manager

  • Department Manager


NWEAT'S apprenticeships take between 12 and 36 months depending on the apprenticeship standard, the apprentices existing knowledge and the needs of the business.

12 - 36


entry requirements

Entry requirements for our apprenticeships are determined in conjunction with the employer and based on our Trade Skills Assessment. The apprentice must also be capable of achieving Maths and English prior to taking End-Point Assessment.

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