Operating buses, coaches or trams, making sure passengers get where they're going safely and on time.

Details of Standard

Every day millions of people travel on buses, coaches and trams to get to work, to see friends and family access education or healthcare, or to go on holiday. Passenger transport service professionals make a difference by ensuring they are able to travel safely, on time and in comfort from the beginning to the end of their chosen journey. An apprenticeship in passenger transport services is a great opportunity to acquire the skills, knowledge and behaviours that play a vital role in providing a high quality, accessible and safe passenger transport service to all customers.

Depending on the type of transport system your employer is responsible for, you could be driving buses, coaches or trams. Your duties will include the effective and efficient operation of a passenger transport vehicle, driving legally and safely with a high attention to detail and prioritising the safety of the passengers and the wider public. An apprenticeship in passenger transport services is your first stop to a great career in the transport industry.

All Apprentices must become competent in all of the core knowledge, skills and behaviours. Apprentices will also be required to undertake one appropriate option based on the chosen occupation of Bus, Coach or Tram driver.


The apprenticeship will take 12 months to complete.


Entry Requirements

Apprentices must hold a valid UK driving licence, at least Category B (car driving licence) in order to access the apprenticeship.



Apprentices without Level 1 English and Maths will need to achieve this level and take the test for Level 2 English and Maths prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and Maths minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language.

Prior to taking the end point assessment the apprentice must be 18 years old. For bus and coach the apprentice must hold a valid UK driving licence Category D, this will allow the apprentice to drive a vehicle with more than eight passengers. It is the employer’s responsibility to ensure the apprentice has, or is eligible to work towards obtaining the relevant licence.


Level 2.

If you're interested in signing your employees up to this apprenticeship, please get in touch with a member of the team today. Please provide the course name in your message and what it is that we can help you with, we will respond promptly. 


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